Payment & Insurance
Insurance-Friendly Telehealth Mental Health Care in New York
Serenity NY is an insurance-friendly telehealth mental health practice serving clients across New York City and Upstate New York.
We work with select in-network insurance plans and offer self-pay options to provide flexible access to care.
Our goal is to make high-quality mental health services accessible while allowing clients to choose the payment option that best fits their needs.
Insurance Plans Accepted:
Serenity PLLC offers insurance-covered telehealth services including:
Online individual therapy
Virtual psychiatric evaluations
Medication management
Ongoing mental health support
Our services are available to clients living in Manhattan, Brooklyn, Queens, the Bronx, Staten Island, as well as Upstate New York, including Westchester, Albany, Syracuse, Rochester, and Buffalo.
In-Network Insurance Plans:
We are currently in-network with select insurance providers for telehealth services, including:
Oscar Health
UnitedHealthcare (Optum network)
Oxford Health Plans (Optum network)
Quest Behavioral Health
Aetna
Carelon Behavioral Health
Independence Blue Cross (Pennsylvania)
Horizon Blue Cross Blue Shield of New Jersey
Cigna
Self-Pay Options
Serenity NY also offers self-pay telehealth services for clients who prefer not to use insurance or who do not have mental health coverage.
Self-pay can be a good option for those seeking:
Maximum privacy
Transparent session fees
Flexibility without insurance restrictions.
How Payment Works
Complete our secure online intake form
Select your insurance provider or payment preference
Our team verifies benefits or discusses self-pay options
Schedule your telehealth appointment
Telehealth Services Across New York State
All services at Serenity NY are provided via secure, HIPAA-compliant telehealth. We serve clients throughout New York State, including:
Manhattan
Brooklyn
Queens
The Bronx
Staten Island
Westchester County
Albany
Rochester
Buffalo, Etc.
Clients must be physically located in New York State at the time of their session.
Our Services
Explore our range of services designed to help you move forward with confidence, wherever you're headed next.
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